WebiMax Review

• WebiMax is a full-service solution that can help your business establish a positive reputation, maintain your current reputation and/or repair a negative reputation.
• WebiMax doesn't require you to sign a long-term contract.
• WebiMax has attentive customer support representatives who can be reached via phone, email, live chat or a contact form on its website.
• This article is for small businesses that want to learn more about WebiMax, the best reputation management service for small businesses.

WebiMax is our choice as the best reputation management service for small businesses. WebiMax is a full-service agency that offers a combination of services to build or repair your company's online image (e.g., content creation, social media management, crisis management, press releases, review acquisition and management, and online monitoring). The company works with your business to create a customized strategy suited to your reputation goals and budget.

We chose WebiMax from dozens of reputation management services. To learn more about how we selected WebiMax and to see all of our recommendations for reputation management services, visit our best picks page.

Editorꞌs note: Looking for the right online reputation management service for your business? Fill out the below questionnaire to have our vendor partners contact you about your needs.

WebiMax Pricing and Plans

Unlike some of the online reputation management services we evaluated, WebiMax does not have preset service plans and predetermined costs. Instead, WebiMax's pricing is customized based on the services you need.

WebiMax conducts a free analysis of your business's current online reputation. After the analysis is completed, WebiMax prepares a proposal outlining the strategies it recommends for your business. You can accept the proposal as is or request fewer or more strategies. 

When we spoke with the company to learn more about its pricing, WebiMax estimated that for a business that didn't have much negative content and wanted to build a new online image, its services would cost about $400 per month, which is cheaper than many competitors we researched. This is just an estimated cost; your quote will vary based on your needs.

One advantage relative to its pricing is that WebiMax doesn't require you to sign a long-term contract. It works on a month-to-month basis. You can cancel at any time without paying a cancellation fee. Other online reputation management companies we considered required signed contracts, with terms that were three, six or 12 months in length.

Key takeaway: WebiMax offers month-to-month customized pricing based on your reputation strategies and budget.

WebiMax Features

WebiMax is one of the most comprehensive reputation management companies we examined; it is ideal for new businesses that want a uniform presence across the web.

By using several methods to monitor your online image, WebiMax stays apprised of any increases in negative content and counteracts them. The company addresses potential threats to your image to prevent further negative publicity from damaging your reputation. This proactive approach was one key reason WebiMax rose to the top of our list.

Here's more about the specific strategies WebiMax offers to help companies build a maintain a positive online reputation: 

• Content creation: WebiMax works with your company to create new, positive content. It optimizes the content so that negative content appears lower on the search engine results pages. This content can include articles, blog posts and as microsites. The content employs search engine optimization (SEO) best practices, such as using strategic keywords, page titles, meta descriptions, H1 tags and alternate tags for images. SEO is one of the most effective ways to enhance your reputation, but it can be time-consuming for small businesses to manage on their own.

• Online monitoring: WebiMax uses automated programs and conducts manual searches to monitor your company's online reputation. WebiMax uses the results from these strategies to provide real-time updates so you know what is being said about your business online. Monitoring your reputation is important if your company is subject to reputation attacks, and it can be a useful part of a long-term reputation management strategy.

• Social media monitoring and management: WebiMax monitors social media networks like Facebook, Twitter, YouTube, Instagram and LinkedIn, so you're always aware of conversations surrounding your business. If you don't have a social presence, WebiMax creates profiles for you. WebiMax can also boost your social media sites so they appear higher in the search rankings.
  
  
• Review acquisition and management: WebiMax uses software and outreach to acquire positive reviews from customers. The outreach helps encourage happy customers to leave reviews on outlets your business values most, such as Google or Yelp. In addition, WebiMax monitors review sites for new criticisms, giving your business the best chance to quickly respond to negative reviews.
  
  
• Crisis management: Should a crisis arise, WebiMax can quickly develop a strategy to minimize damage to your business's reputation.
  
  
• Positive promotion: WebiMax promotes your most positive content, making prospective customers more likely to come across it. 

Key takeaway: WebiMax combines a series of customized reputation management strategies to create and promote a positive online image and/or suppress a negative one.

Additional WebiMax Services

WebiMax is a full-service digital marketing agency. This can be especially valuable in ensuring a consistent message and voice across all online outlets, such as your website, social networks and review pages. 

Here are some of the other services WebiMax offers: 

• Digital marketing
• Lead generation
• Local marketing
• Online PR
• Pay-per-click marketing
• Search engine optimization
• Social media marketing
• Web design

Because WebiMax offers all of these services, you might adopt some of these tactics and then switch to other strategies later. Using one agency to handle all of these needs provides businesses with the flexibility to test different strategies without having to find a new vendor for each one. 

Key takeaway: WebiMax is a full-service agency that can create and manage your entire online presence.

Limitations

Although WebiMax is our choice for the best reputation management company for small businesses, it has some limitations. For example, the company's website doesn't provide extensive detail about its specific reputation management services, and there are no preset plans. This may be an advantage for businesses that need customization, but it means potential clients must contact the company to learn which specific services WebiMax can offer their business. 

Since WebiMax doesn't list pricing on its website, it can be tough for small business owners to quickly gauge whether the company will be within their budget. However, you can easily contact WebiMax's customer support representatives to get customized details about pricing and services.

Key takeaway: WebiMax has does not list their pricing or specific reputation management strategy plans online.

WebiMax Customer Service

WebiMax provides helpful online resources — like blogs, white papers and FAQs — for business owners to learn about reputation management and SEO services. You can contact WebiMax by phone, email, live chat or a contact form. 

We contacted WebiMax, posing as a small business owner who needed to build our company's online image, and we were pleased with the level of customer support we received. Our questions were quickly answered by helpful representatives. After getting a feel for what we needed, the representatives referred us to a specialist who develops proposals for new customers. We liked that the WebiMax representatives took the time to listen to our needs and answer our questions. We appreciated that they never tried putting a hard sell on us.

WebiMax has an experienced team of professionals, and each business is assigned a project manager, who is dedicated to ensuring you're up to date on the status of your campaigns. 

We like that WebiMax is an accredited member of the Better Business Bureau and maintains an A+ rating. Having a positive online reputation itself is a good sign that they can create positive online reputations for their clients.

Key takeaway: WebiMax customer support can be reached via phone, email, live chat or a contact form on its website.